Former radio anchor and newly-appointed Department of Social Welfare and Development (DWSD) Sec. Erwin Tulfo has called on its employees to treat “customers” with respect.
Sec. Tulfo also warned that those disrespecting people who need assistance will be meted with suspension.
“Simula po ngayong araw, ayaw ko na pong makarinig ng tinarayan, sinigawan, o binastos ng empleyado natin ang lumapit sa ating ahensya para humingi ng tulong, suspensiyon po ang katapat niyan,” Tulfo said according to PTV.
“Dahil po ang mga mahihirap, iyang mga lumalapit sa atin ay mga mahihirap, mga single moms, matatanda, PWDs, may mga sakit, mga katutubo, mga batang palaboy o inabandona ay mga kliyente o customer po ng ahensyang ito,” the DSWD chief added.
He also reminded employees that those seeking help are the reason that they have jobs to do.
“Hindi po natin sila puwedeng balewalain at bastusin na lamang dahil po sa kanila, mayroon tayong trabaho. Tratuhin po natin nang maayos at tandaan nating mga kliyente o customer natin ang mga ito,” aniya.
Sec. Tulfo also announced that his first action is extending the contracts of employees under Cost of Service (COS) employment.
“Dahil gusto po ng ating Pangulo na walang maiiwan. Ang sinasabi po na pandemic recovery ang lahat po ay kasamang umangat, walang maiiwan. Kaya po kung may matatatanggal po eh ‘di maiiwan po yun. Kaya sisiguraduhin ko pong walang maiiwan, lalong lalo na po sa DSWD,” he said.
During the turnover ceremony, former DSWD Sec. Rolado Joselito Bautista handed Sec. Tulfo the Transition Handbook as a symbol of duties and responsibilities; the Social Amelioration Program (SAP) Coffee Table Book and Terminal Report as a symbol of the Department’s accomplishments despite challenging circumstances; the DSWD Red Vest which represents the dedication and compassionate service of DSWD employees; and the DSWD Colors which represent the people served by the Agency across the country.