Ibinahagi ng isang netizen ang pinaka-hassle na karanasan niya sa isang rider matapos abutin ng dalawang oras ang dapat sana’y 20 minuto lamang na delivery. Sa kabila nito, sinalubong niya ang rider nang may ngiti at triple pa ang ibinayad dito.
Kuwento ni Mariz Agento sa isang Facebook post, nag-book siya ng delivery para sa kaniyang order sa Hidalgo, Pasay bandang 8 p.m. at dumating ito sa kaniya matapos ang dalawang oras kahit wala pang limang kilometro ang layo nito.
Habang nasa biyahe raw kasi ay nagkaroon ng problema ang rider sa kaniyang app kaya hindi niya ito mabuksan.
Sinigurado naman ng rider na maihahatid niya ang parcel ngunit medyo matatagalan ito dahil hindi niya kabisado ang daan.
Sa halip na magalit ay inunawa ito ni Mariz at ginabayan ito kung paano makararating sa destinasyon kahit wala ang app.
“I have all the time to be angry and put pressure on the man, but I didn’t. I have to wake up before 5 am tomorrow, and by this time, I should be asleep already,” aniya.
“I patiently waited and replied to him the exact directions on how to go to my place even without using Waze and when he finally arrived, he kept on apologizing for the inconvenience.”
Buong-puso namang tinanggap ng uploader ang paumanhin ng rider. Triple rin ang ibinayad niya rito at binigyan pa ng five-star rating.
“You see, it’s not very hard to be kind. We must do it often, as nothing compares to the feeling that you did not hurt anybody’s feelings but instead, made them happy even when they expected the exact opposite,” sabi ni Mariz.
“Delivery riders are humans too. They deserve to be respected and they make our lives hassle-free in terms of delivery. To tatay rider, keep hustlin’. Aahon din.”